Airbnb User Story Map

100%
1. Find a place to stay
Brian Hoffman
Scott Lewis
Billy Black
Lauren Murphy
2. Book a place to stay
3. List my own accommodation
Kathryn Gilbert
Betty Warren
Scott Lewis
4. Learn about Airbnb
Scott Lewis
Betty Warren
1.2
Search for a place to stay
1.3
Browse listings
1.4
View a listing
2.2
Reserve a place
2.3
Review booking details
2.4
Confirm and pay
3.2
Define basic property details
3.3
Define bedrooms and bathrooms
3.4
Property location
3.5
Amenities and available spaces
3.6
Property photos
3.7
Describe my property
3.8
Guest requirements and house rules
3.9
Property pricing and check-in
3.10
Preview my listing
4.2
View important documents
4.3
View general guides

Rental MVP

Done
2
Search by number of guests
Ready
3
Search by location
Not Ready
1
Review listing rules and policies
In Progress
2
Update check-in / out dates
Done
3
Search by check-in / out dates
Not Ready
1
View host information
Not Ready
2
Pricing breakdown
Ready
2
Add message for host
Not Ready
5
Add a new payment card
Ready
3
Define my property type and subtype
Ready
2
Define my property's available space
Ready
2
Select my bedroom count and details
Ready
2
Select bathroom count
Ready
2
Manually enter the property address
Not Ready
2
Declare my amenities
Ready
2
Declare my safety amenities
Ready
5
Upload a single photo of my property
Ready
2
Add a short description of my property
Ready
2
Add a listing title
Ready
2
Review Aerobnb default guest requirements
Ready
2
Define my standard house rules
Ready
3
Define how many days notice a guest must provide
Not Ready
2
Define how early a guest can check-in
Not Ready
5
View a summary of my listing details
Not Ready
2
Read the terms and conditions
Ready
2
Read the privacy policy

Location Search Improvements

Not Ready
5
Location autocomplete
Not Ready
8
Display listings on a map
Not Ready
5
Search as I move the map
Ready
3
Read listing reviews
Ready
2
Update check-in / out dates
Not Ready
3
Related places to stay
Ready
1
Display terms and conditions
Ready
1
Display cancellation policy
Ready
5
Submit payment details
Ready
2
Define my guest count
Not Ready
2
Select saved payment method
Not Ready
3
Pull current location using geolocation data
Not Ready
5
Autocomplete my property's address
Ready
2
Review all guest requirements and agree
Not Ready
5
Define the length of stay any guest can book
Not Ready
2
Update my availability calendar (simple)
Not Ready
5
Price my property

Search Filtering & Improvements 1.0

Not Ready
3
Select dates using calendar date picker
Not Ready
2
Filter by type of place
Not Ready
2
Filter by price
Not Ready
2
Add additional sleeping arrangements
Not Ready
5
Advanced count fields on sleeping arrangements

Coupons and Discounts

Not Ready
3
Apply coupon
Not Ready
13
Auto price my property (Smart Pricing)
Not Ready
3
Add additional discounts to guests

Unplanned

Not Ready
3
Save a listing to my favourites
Not Ready
5
Advanced filtering options
Not Ready
3
Show relevant search statistics
Not Ready
3
Search reviews by keyword
Not Ready
2
Translate description into my language
Not Ready
2
Translate reviews into my language
Not Ready
1
Read listing policies
Not Ready
2
Report listing
Not Ready
3
Things to do nearby
Not Ready
3
Listing popularity view count
Not Ready
1
Enhance key listing details with icons
Not Ready
2
Payment breadcrumb
Not Ready
8
Pay with alternative currency
Not Ready
2
Modify guest count
Not Ready
8
Pay with PayPal
Not Ready
8
Pay with Google Pay
Not Ready
2
Add optional note for expensing
Not Ready
2
Confirm Aerobnb seller/business status
Not Ready
8
Confirm and update property location on a map
Not Ready
3
Select my property's available spaces
Not Ready
3
Drag and upload multiple photos of my property
Not Ready
2
View tips on how to take good property photos
Not Ready
3
Add extra optional property information
Not Ready
2
Add additional default requirements
Not Ready
3
Add additional (custom) house rules
Not Ready
2
Add "must know" guest hints
Not Ready
8
Update my availiblilty calendar (enhanced calendar embed)
Not Ready
13
Preview the listing as if I was a guest
Not Ready
3
Read the company policies
Not Ready
5
Read the accessibility guidelines
Not Ready
5
Read about the stance on slavery
Not Ready
3
Read about trust and safety
Not Ready
8
Read guidebooks
Not Ready
5
Learn about the benefits of hosting